State Farm® Insurance Agent Paul Niehouse Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jeff stad
March 10, 2025
5
out of
5
rating by jeff stad
"Always get a fast response from their office! Been doing business with them for over a decade now and always good service! I have had concerns with the rate increases and after looking at all my options, have decided to stay with State Farm and most importantly this office."
We responded:
"Thank you for that fabulous review Jeff. I know things are crazy right now out there in the insurance marketplace. So much uncertainty. And I truly appreciate your loyalty. We will do our best to make sure you made the right decision! Take care, Paul"
Rhett Spargur
March 3, 2025
5
out of
5
rating by Rhett Spargur
"I’ve been with Paul Niehouse for over 27 years. Need I say more?"
We responded:
"Hi Rhett, thank you so much for that fabulous.Review, it's been a long ride. I sure do appreciate your loyalty. I hope we have lived up to your expectations. We will strive to continue to do so! Take Care, Paul"
George Anderson
February 25, 2025
5
out of
5
rating by George Anderson
"Joelle is the Best!"
We responded:
"Thank you so much for those 5 stars.George. Joellle and all of here always strive to provide 5 star service. Thanks for being a loyal customer! Take care, Paul "
Dru Bradford
February 6, 2025
5
out of
5
rating by Dru Bradford
"Customer Servic is awesome!!!"
We responded:
"Thank you SO much Dru for your 5 star review. We love working with Studio 395. You guys provide a valuable and needed service to our valley! Take Care, Paul "
Craig Lozzi
February 4, 2025
5
out of
5
rating by Craig Lozzi
"After years of being with Travelers I was declined coverage on my home when I moved my business there. This was back in 2019. I had difficulty finding someone else who would insure my house here in Fallbrook. Finally, I was referred to State Farm in Lake Elsinore and ever since then Joelle has done a fantastic job of providing me coverage for my home, my 4 vehicles and my business. Anytime I've needed her help, she's been immediately responsive. I'm also grateful for State Farm for continuing to provide me homeowners insurance in light of all of the liability for fire here in California! I highly recommend this agency because of their excellent customer service and their ability to do what others weren't able to do! I'm very grateful for their help!"
We responded:
"Wow, Craig. That was an amazing review. Thank you for getting into so much detail about your experience. Joelle is a huge asset to our agency and your review just reaffirms that. We will strive to continue to do everything we can to make your experience here a positive one. Thanks again, Paul "
Christina Tan
January 14, 2025
5
out of
5
rating by Christina Tan
"Joelle is an awesome agent and fulfills all business insurance needs within minutes of the request. His professional approach and solution-focused responses are always appreciated."
We responded:
"Thank you for your feedback.Christina , you are right , Joelle is incredible and we are blessed to have her as part of our team! Take care, Paul"
Mike Massey
January 9, 2025
5
out of
5
rating by Mike Massey
"Professional, good communicators, and above all excellent customer service!"
We responded:
"Hi, Mike.Thank you so much for that 5 star revi. I truly wish we could have helped you with what you were seeking. Maybe sometime in the future. Thanks again, Paul"
Vibrant Health Group - Allen & Pam Partch
December 26, 2024
5
out of
5
rating by Vibrant Health Group - Allen & Pam Partch
"Great service and help with insurance verification"
We responded:
"Hi, Allen and Pam.Thank you so much for the shout out.Joelle does a great job issuing certificates quickly and efficiently.Thanks for the five star review!"
Justine Van Sickle
December 11, 2024
5
out of
5
rating by Justine Van Sickle
"I requested updated HOI docs for a loan for a mutual client and the response time was faster than any insurance I have requested to be updated. Thank you so much Joelle for being great!"
We responded:
"Thank you so much Justine for that 5 star review. Joellle is awesome and a huge asset to our operation here. Thank you for recognizing her. Take care, Paul"
Amber Lopez
December 5, 2024
5
out of
5
rating by Amber Lopez
"GREAT customer service! Joelle Earls is always on top of it & extremely helpful."
We responded:
"Hi Amber, We truly appreciate that 5 star review. It has been a pleasure working with you and Matt over many years. We will strive to continue. with this same level of service and yes, you are right, Joelle is incredibly tenacious with everyrhing she does.Thanks again Amber, Paul "
Pamela Hosey
December 4, 2024
5
out of
5
rating by Pamela Hosey
"Agent Joelle is the best. Always a quick reply to any questions or concerns."
We responded:
"Hi, Pam, Thank you, Thank you, Thank you for that 5 star review. Yes, Joelle is fabulous. She takes pride in her job. It has been a pleasure doing business with you and Matt over the years. We will strive to continue to do so. Take care, Paul"
Carol Smith
December 2, 2024
5
out of
5
rating by Carol Smith
"This office has the best people EVER!!! Very friendly and helpful. Been with then for years."
We responded:
"Hi, Carol. I am so thankful that we have been able to take care of your insurance needs over many years. It means a lot to us that you choose us every year. We will strive to continue to do a great job."
Ricardo Reynoso
November 8, 2024
5
out of
5
rating by Ricardo Reynoso
"Great experience overall! Thank you Maria!"
We responded:
"Hi, Ricardo. Thank you so much for that five star review. Maria doesn't Maria is an awesome asset to our office. She does a great job and really cares about her clients. Thanks again!"
Dr B
September 19, 2024
5
out of
5
rating by Dr B
"I've been with State Farm in Lake Elsinore off Mission Trail for a number of years. The entire teams is amazing. They listen and help me sort through my insurance issues. I am grateful for assistance provided from this office."
We responded:
"Hi Dr. B, A 5 star review is what we strive for. Thank you SO much for your trust in us! Take Care, Paul"
Paola Gutierrez
September 13, 2024
5
out of
5
rating by Paola Gutierrez
"My family has had State Farm for more than 20 years for home annd car insurance and they anre the best, Especially Maria she treats us like family. She is amazing and we appreciate all she has done for us!"
We responded:
"Hi Paola, 20 years, I love it. Maria has been with us for most of those 20 years and she is an invaluable asset to our Agency. Here's to another 20! Thanks Paul"
John Neet
September 12, 2024
5
out of
5
rating by John Neet
"Paul Niehouse & Company have been my exclusive agent for home, car and business coverage for 30+ years. Great people, great service, highly professional. Joelle is great!"
We responded:
"Wow John, 5 stars means a lot to us.Thank you so much for that.We will try our very best to continue to earn that 5 stars from you. Be sure to let us know if you need anything down the road. And yes, you're right.Joellle is fabulous!"
Quality Care Pharmacy
September 5, 2024
5
out of
5
rating by Quality Care Pharmacy
"Joelle is a pleasure to work with."
We responded:
"Hi Heejin, Thanks for your review. Joelle is AWESOME, I agree!"
Emily Gonzales
August 29, 2024
5
out of
5
rating by Emily Gonzales
"5 stars because customer service is top-notch, A+! I've only dealt with Joelle, but I'm sure the entire office is great. Joelle is amazing at what she does. She's quick, sharp, detail-oriented and stays on top of tasks/follow-ups. I needed to transfer policies from Illinois to California asap, and had to deal with additional curve balls like splitting policies between family members, pricing, adding/removing drives/vehicles, etc. She doesn't hesitate at questions/tasks thrown at her, always willing to search/provide an answer to get the job done! Thank you Joelle for making this such a smooth and easy process for me as a customer, even though I'm sure there's much to process on the backend. My family and I really appreciate you!"
We responded:
"Awesome, Awesome, Awesome review Emily. Thank you so much for that. It means a lot to Joelle and all of us actually to be recognized and appreciated for our hard work and we promise to keep it up in the future. Thanks again Emily, Take care. Paul"
Taylor M
August 20, 2024
5
out of
5
rating by Taylor M
"Joelle Earls at State Farm has always been my go to!! I have always had very fast responses, exceptional customer service and all around a great experience. Thank you Joelle for all your hard work! Can’t tell you enough how much I appreciate you!"
We responded:
"Hi Tay, We really appreciate your 5 star review. Joelle treats everyone one as if they are her only customer. She is wonderful to work with. We will strive to continue to earn those 5 stars. Thanks again, Paul"
Jamie Muonaka
August 16, 2024
5
out of
5
rating by Jamie Muonaka
"My family has been with Paul Niehouse and his staff for over 20 years. Generations have begun in our family and they have also transferred the legacy over to our local State Farm agency by continuing policy, after policy. I adore Maria, Joelle and the rest of each and every employee that handles any of our policies. This company is efficient, thorough, hard working, they continually go above and beyond for their clients. The environment is friendly and safe. I truly enjoy expanding my ventures each year with State Farm. I cannot praise the staff enough for always being extra careful with our futures. Thank you State Farm. I highly recommend for all your insurance needs."
We responded:
"Wow, Jamie, thank you so much for that fabulous review. We are so proud to have been part of your family for over 20. Yes, we take our jobs seriously protecting our policyholders and helping them feel safe and secure. Be sure to let us know whenever you need anything. Take care, Paul "
Carol Kreft
July 11, 2024
5
out of
5
rating by Carol Kreft
"Joelle was very helpful and attentive to our needs. She is a wonderful employee. Thank you for everything during this difficult time in our lives."
We responded:
"Thank you Carol so much for recognizing Joelle.She is a fabulous person and a wonderful Insurance Agent as well. Our office is truly blessed to have her!"
Bobrobert sr.
July 9, 2024
5
out of
5
rating by Bobrobert sr.
"Simply the best. As professional as they come."
We responded:
"Thank you so much for that Bob. We do our best make sure you get whatever need. Be sure to let us know if you ever need anything down the road. Take care and thanks again, Paul."
Jason Coats
June 28, 2024
5
out of
5
rating by Jason Coats
"Paul Niehouse's State Farm agency is absolutely top-notch. Paul and his entire staff provide excellent customer service—they are incredibly responsive, knowledgeable, and friendly. It's evident that they truly care about their clients' needs and go above and beyond to ensure satisfaction. I highly recommend Paul Niehouse and his team for anyone seeking reliable and personable insurance services."
We responded:
"Awesome Jason. Thank you so much for those kind words. We all try really hard to fulfill the promises that we make to all our Policyholders. We will do our very best to continue our high level of service for you in the future. Take care, Paul."
Safe Schools Conference
June 18, 2024
5
out of
5
rating by Safe Schools Conference
"I work primarily with Paul and Joelle.....top notch professionals, very responsive, clearly explain the details, always reachable and simply a first class operation."
We responded:
"We truly appreciate being recognized by someone that has done business with us for so long and has shown such loyalty. We hope to have many more years working together! Paul"
Tristan Vanasse
June 17, 2024
5
out of
5
rating by Tristan Vanasse
"Super nice and very friendly. Great insurance company if you are looking for car and home insurance."
We responded:
"Thank you so much for that great review Tristan. We look forward to being there for you for many years to come. Take care, Paul"