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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of George Anderson

George Anderson

February 9, 2026

5  out of  5
rating by George Anderson
"Joelle is the Best! She actually answer the phone and reply’s to emails in a timely manner"
We responded:
"Thank you so much for those 5 stars.George. Joellle and all of here always strive to provide 5 star service. Thanks for being a loyal customer! Take care, Paul "
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PAMELA VALENCIA

February 6, 2026

5  out of  5
rating by PAMELA VALENCIA
"I've been working with Maria for over 20+ years and she is a wonderful, knowledgeable agent. I just adore her and trust her with my insurance needs"
We responded:
"Thank you so much for that 5 star review Pamela. You are right, Maria is an angel. She is so committed to what she does, and goes the extra mile to make sure she follows up on her promises. Take Care, Paul "
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Michael Maturino

January 29, 2026

5  out of  5
rating by Michael Maturino
"I needed a send my bank a form for a loan and one phone call to Joelle in the morning it was sent the following morning.Fantastic customer service."
We responded:
"Thanks Mike, SO glad to have you as a client and Friend! Take Care, Paul "
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Barbee's Fabrication

January 28, 2026

5  out of  5
rating by Barbee's Fabrication
"Great service and very friendly people. Joelle is great with quick service and explains everything clearly."
We responded:
"Thank you SO much for that Diane. Joelle does a fabulous job and she loves helping people. You have been such a loyal customer forever. We appreciate you and will strive to take care of you in the future. Take Care, Paul "
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David Bechok

January 22, 2026

5  out of  5
rating by David Bechok
"Outstanding service and rates! Highly recommended!!"
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Sandi Fandrick

January 8, 2026

5  out of  5
rating by Sandi Fandrick
"Joelle is so pleasant and helpful! Great customer service!"
We responded:
"We truly appreciate that vote of confidence Sandi! Thanks, Paul"
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paul Hinton

January 7, 2026

5  out of  5
rating by paul Hinton
"I've been a customer of this office for years and this review is well past due. Joelle and the team are the friendliest and prompt I have ever dealt with. Always taking calls and treating me if I was family. Thanks for your help I am a customer for life"
We responded:
"Awesome review Paul I love your first name, LOL We pride ourselves in making sure we deliver on our promises and we appreciate it when that is recognized. Thanks, Paul"
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AILEEN MORRIS

December 15, 2025

5  out of  5
rating by AILEEN MORRIS
"Joelle is amazing. She has helped us through so many things👍🏻"
We responded:
"So great to hear Eileen. Joelle is a true blessing to our agency. Thank you for recognizing her. Take care, Paul "
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Jennifer Cotter

September 9, 2025

5  out of  5
rating by Jennifer Cotter
"I love everything about this State Farm office. Joelle and Maria have always been my go to girls for years and they’ve never let me down"
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Rob Crafty

September 4, 2025

5  out of  5
rating by Rob Crafty
"We have been with Paul Niehouse Jr - State Farm for years. They handle all of our insurance. The service of the office is consistently amazing. In particular, Joelle, is stellar. Could not pick a better team."
We responded:
"Thank you SO much Rob. Your confidence in us is truly appreciated. Thanks for being a loyal customer, Paul."
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Sharon Watson

August 25, 2025

5  out of  5
rating by Sharon Watson
"Joelle from the Paul Niehouse Agency is a God send. She’s always able to take care of my concern at the initial point of contact. She’s extremely knowledgeable and her professionalism is top tier. I know wherever I’m asking that she’s going to make it happen. This is why I’ve not changed insurance companies in 23 years. Thanks Joelle you’re awesome!!!"
We responded:
"WOW, That is AWESOME Sharon! Joelle takes SO much pride in her work and the clients she works with. It is so nice to get such positive feedback like yous! Thank you so much for being such a loyal, Sincerely, Paul "
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Dru Bradford

August 2, 2025

5  out of  5
rating by Dru Bradford
"Customer Service is awesome!!!"
We responded:
"Thank you SO much Dru for your 5 star review. We love working with Studio 395. You guys provide a valuable and needed service to our valley! Take Care, Paul "
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Karen Stephens

July 11, 2025

5  out of  5
rating by Karen Stephens
"Maria is the best. Very professional, prompt, and amazing customer service. She brings a personal touch that makes the experience pleasant. She took a genuine interest in my well-being and made me feel valued as a client. I wholeheartedly recommend her to anyone seeking a knowledgeable, trustworthy, and client-focused insurance agent. Thank you for your outstanding service and unwavering support!"
We responded:
"Awesome review Karen. Maria is fabulous. She treats every person like family. We all promise to be there for you when you need us. Thanks, Paul "
Profile photo of Karen Nonnewitz-Marston

Karen Nonnewitz-Marston

June 19, 2025

5  out of  5
rating by Karen Nonnewitz-Marston
"I have been with Paul Niehouse Jr since 1994 he and his team have taken exceptional care of all of our insurance needs. Paul and his team have been extremely helpful and very professional in their approach as not just to insure but to analyze assets and make exceptional recommendations of products and at levels that protect us. Thank you and JOB WELL DONE"
We responded:
"Hi Karen, I love and appreciate your review. A great business relationship goes both ways and you have been receptive and appreciative all these years. It has truly been a pleasure helping you over the last 30 plus years! Thank you, Paul"
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Susana Castaneda

June 9, 2025

5  out of  5
rating by Susana Castaneda
"This the best place to get your car Insurance. Maria Camargo has always provided an excellent costumer service. Every one that works there is super nice and they are always willing to answer any questions you may have ."
We responded:
"Thank you for that heart felt review Susanna. Maria is a wonderful person and takes her job of helping people very seriously. We will strive to continue to provide you with the good service you have been receiving. Thanks again, Paul"
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jeremiah bare

June 4, 2025

5  out of  5
rating by jeremiah bare
"Paul Niehouse State Farm office is fantastic. Always dependable, reliable, and eager to help. They respond quickly to all emails and have assisted with all my needs in a officiant manner."
We responded:
"Hi Jeremiah, great to hear from you. Thank you so much for that positive review. That means a lot to all of us. I have known your grandparents for 40 plus years and am honored to have you as a client! Take care, Paul As a client!"
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bryan hildebrand

May 20, 2025

5  out of  5
rating by bryan hildebrand
"The whole office staff is always friendly and very helpful. Joelle has always answered questions with helpful information and assists in our insurance needs"
We responded:
"Hi Bryan, thank you so much for that 5 star review! We all work really hard to make sure all our policyholders have a good experience and get their needs taken care of. We appreciate your business. Take care, Paul "
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Rom Req

May 15, 2025

5  out of  5
rating by Rom Req
"Friendly and fast service."
We responded:
"We aim to please. Thank you SO much for those 4 stars! We will do our best to take care of your needs. Take care, Paul"
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D. Tunison

May 15, 2025

5  out of  5
rating by D. Tunison
"No matter what season we are in or the things we need help with. Paul and his Team are always there and ready to, not just help, but also fix and get everyone back on track so we can continue down the road with our family and friends. The level of Customer Service Standard is so High, I wish other companies could be like this Great Team of Individuals. I have said this before, Thank you for your dedication of being caring and also honest. You are most Greatly Appreciated. Thank You!"
We responded:
"Thank you SO much Don. We so much appreciate your loyalty through thick and thin. Here's to another 30 years.....Take Care, Paul"
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Renee Gralewski

April 25, 2025

5  out of  5
rating by Renee Gralewski
"Joelle is a breath of fresh air! Joelle told me she has over 30 years of experience, and she took a good amount of time to explain everything to me on the phone. I am so blessed to have Joelle and State Farm for my auto insurance!! I recommend calling them. During business hours, a human being actually answers the phone! Delightful!"
We responded:
"Wow, what a great review Renee! Joelle loves helping people and her actons come from her heart. Experience is one thing but combined with empathy and kindness it can't be beat. Thank you! Paul "
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Jamie Muonaka

April 20, 2025

5  out of  5
rating by Jamie Muonaka
"My family has been with Paul Niehouse and his staff for over 20 years. Generations have begun in our family and they have also transferred the legacy over to our local State Farm agency by continuing policy, after policy. I adore Maria, Joelle and the rest of each and every employee that handles any of our policies. This company is efficient, thorough, hard working, they continually go above and beyond for their clients. The environment is friendly and safe. I truly enjoy expanding my ventures each year with State Farm. I cannot praise the staff enough for always being extra careful with our futures. Thank you State Farm. I highly recommend for all your insurance needs."
We responded:
"Wow, Jamie, thank you so much for that fabulous review. We are so proud to have been part of your family for over 20. Yes, we take our jobs seriously protecting our policyholders and helping them feel safe and secure. Be sure to let us know whenever you need anything. Take care, Paul "
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Brandyn Colazo

April 13, 2025

5  out of  5
rating by Brandyn Colazo
"Paul Niehouse Office is one of the few businesses that still offer personalized customer service. You are not just a number with them. Whenever I have insurance needs I call them first!"
We responded:
"Wow Brandyn, What a great review. Thank you SO much for your support. We try very hard to make your experience with us warm yet professional. We will strive to keep that going. Take Care, Paul "
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LORI from temecula CA

April 4, 2025

5  out of  5
rating by LORI from temecula CA
"Joelle was SO helpful, knowledgeable & friendly... she help me find the solution that worked best for ME, not just the company. Highly recommend this particular office & staff, we've been with them over 30 years!"
We responded:
"Thank you so much for that wonderful review Lori. You're right, Joelle is fabulous and is ahuge part of our team. We will strive to continue to deserve your five stars! Thanks, Paul"
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jeff stad

March 10, 2025

5  out of  5
rating by jeff stad
"Always get a fast response from their office! Been doing business with them for over a decade now and always good service! I have had concerns with the rate increases and after looking at all my options, have decided to stay with State Farm and most importantly this office."
We responded:
"Thank you for that fabulous review Jeff. I know things are crazy right now out there in the insurance marketplace. So much uncertainty. And I truly appreciate your loyalty. We will do our best to make sure you made the right decision! Take care, Paul"
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Rhett Spargur

March 3, 2025

5  out of  5
rating by Rhett Spargur
"I’ve been with Paul Niehouse for over 27 years. Need I say more?"
We responded:
"Hi Rhett, thank you so much for that fabulous.Review, it's been a long ride. I sure do appreciate your loyalty. I hope we have lived up to your expectations. We will strive to continue to do so! Take Care, Paul"